Shipping policy

Shipping Policy

Last Updated: July 27, 2026

Thank you for shopping with us. We are committed to delivering your order quickly and safely. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales or peak seasons, processing may take slightly longer.

Delivery Time

Estimated delivery times within Pakistan:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are displayed at checkout before you complete your purchase.

  • Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you may receive a tracking number (if available) through SMS, email, or WhatsApp so you can monitor your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas of Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

Incorrect Address

Customers are responsible for providing the correct shipping address. If an incorrect or incomplete address is provided, delivery may be delayed or cancelled. Additional shipping charges may apply for re-delivery.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to courier services, weather conditions, public holidays, or other factors beyond our control. We appreciate your patience in such situations.

Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact us within 48 hours of receiving your order. We will investigate the issue and work towards a suitable resolution.

Failed Delivery Attempts

If the courier is unable to deliver your order after multiple attempts, the package may be returned to us. We may contact you to arrange re-delivery, and additional shipping charges may apply.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page, email, or WhatsApp. We are happy to assist you.